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Squishers Terms of Service

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Effective date: [DATE OF PUBLISHING]
Version: 1.0
Contact: support@trymastery.app

These terms are a contract between you and Nikolas Machemehl, who runs Squishers in Texas, USA (“Squishers,” “we,” “us”). They are the rules for using the Squishers app. By tapping Continue with Apple, Continue with Google, or Continue with email and creating an account, or by using Squishers, you agree to these terms. If you don’t agree, please don’t use Squishers. Our Privacy Policy explains how we use your information.

1. Who can use Squishers#

  • You must be 18 or older.
  • Squishers is for people in the United States.
  • You must be able to make a legal contract, and not be barred from using apps like this under U.S. law.
  • You must give true information when you sign up, including your birthday. We may also use age info from Apple or Google to check your age.
  • You can have only one account, unless we say otherwise.
  • You’re responsible for everything done with your account. Keep your sign-in safe.
  • You can’t use Squishers if we’ve banned you before.

2. What Squishers is (and isn’t)#

Squishers helps collectors track squishy toys and find other collectors to buy, sell, and trade with.

Squishers is not a store and is not part of your trades. We don’t own, check, hold, ship, or guarantee any item. We don’t handle payments for items. When you buy, sell, or trade, the deal is only between you and the other collector. You decide whether to trust someone, how to pay, and where to meet.

Trust scores, reviews, and badges are there to help you, but they aren’t a promise that someone is honest or that an item is real.

3. Staying safe#

  • Meet in a busy public place during the day, like a coffee shop, a mall, or a police station lobby.
  • Bring a friend if you can.
  • Look at the item before you pay.
  • Be careful about sending money to people you don’t know. “Friends & family” payments usually can’t be undone. For shipped deals, think about a payment method with buyer protection.
  • Never share your password or sign-in codes.
  • If something goes wrong, use Report a problem in the app. For a crime or emergency, call the police first.

4. Your content#

“Your content” means what you put on Squishers: photos, posts, comments, listings, reviews, messages, your collection, and your wishlist.

  • You keep ownership of your content.
  • You give Squishers permission to store, show, copy, resize, and share your content inside the app, so we can run Squishers. This permission is free and worldwide.
  • If we want to use your photo or post to promote Squishers outside the app, we’ll ask you first. We never use your private messages to promote Squishers.
  • This permission ends when you delete the content or your account. Some things stay, as our Privacy Policy explains. For example, messages already in someone else’s chat, reviews you wrote, and backup copies until they’re erased (within about 15 weeks).
  • Only post content you have the right to post. Don’t post other people’s photos without permission.
  • Product photos you submit for the catalog may be shown on that product’s page for everyone.
  • We don’t have to check all content, but we may remove any content at any time.
  • If you send us ideas or feedback, we can use them for free.

5. Community Guidelines (the rules for using Squishers)#

Squishers has zero tolerance for objectionable content or abusive users. We review reports of objectionable content within 24 hours. We remove content that breaks these rules and can remove the person who posted it.

Be kind and safe. Don’t:

  • Harass, bully, threaten, or hate on anyone.
  • Post sexual or nude images, graphic violence, or anything that harms children.
  • Share someone’s private info, like their address or phone number, without their OK.
  • Pretend to be someone else, or make fake or extra accounts.
  • Make a new account after we closed yours.
  • Spam people or post the same thing over and over.
  • Try to cheat invites, reviews, or trust scores.
  • Break, hack, scrape, or overload the app, or get around our safety tools.

Be honest when you buy, sell, or trade. Don’t:

  • Lie about an item, its condition, or whether you have it.
  • Sell a fake or copy as the real brand. If it’s not official, say so.
  • Take payment and not send the item, or trick people into paying in an unsafe way.
  • Use someone’s shipping address for anything except sending their item.

Only list squishy toys and squishy plush. Never list:

  • Anything recalled by the U.S. Consumer Product Safety Commission (CPSC). Check cpsc.gov/Recalls if you’re not sure.
  • Items that are broken, leaking, moldy, or unsafe, unless you clearly say so. Never list an item that could hurt someone.
  • Fakes sold as real, or stolen items.
  • Food, slime ingredients, chemicals, weapons, drugs, vapes, alcohol, or adult items.
  • Gift cards, money, accounts, or digital items.
  • Blind boxes or toys that aren’t squishy.
  • Anything illegal to sell where you or the buyer live.

Normal swearing is OK. Being mean to people is not.

Child safety. Squishers bans any content or behavior that sexualizes or harms children, including child sexual abuse material and grooming. We remove it, close the account, and report it to the National Center for Missing & Exploited Children (NCMEC) as U.S. law requires. To report a child-safety problem, use Report in the app or email support@trymastery.app. If a child is in danger, call 911 first.

What we do when rules are broken. We may remove content, limit features, pause (suspend), or close (ban) accounts that break these rules. We may do this with or without warning, and we decide what fits best. We’ll tell you what rule we think you broke. To ask for a second look, tap Request a review on the notice in the app within 30 days. You get one review for each action. You can also email support@trymastery.app. A paused or closed account doesn’t stop your Pro subscription. Cancel it in your App Store or Google Play settings.

6. Squishers Pro (paid subscription)#

  • What you get: automatic match alerts, full match details, restock alerts for squishies on your wishlist, and a blue Pro badge.
  • Price: shown before you buy. Right now it’s $9.99 a month in the U.S., plus any tax.
  • Auto-renewal: Pro renews automatically every month, and you are charged each month until you cancel. You buy and pay through the App Store or Google Play.
  • How to cancel: iPhone: Settings → your name → Subscriptions → Squishers. Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Squishers. If you have Pro, you can also get there in Squishers: Settings → Squishers Pro → Manage subscription. On iPhone, cancel at least 24 hours before your renewal date to stop the next charge. Pro stays on until the end of the month you paid for.
  • Deleting the app or your account does not cancel Pro. If we pause or close your account, your subscription keeps renewing until you cancel it in the store.
  • Refunds: Apple or Google handle refunds under their rules. We can’t give refunds ourselves.
  • Changes: we may change Pro’s features or price. If the price goes up, you’ll be told before it happens, and you can cancel before you pay the new price.

7. Invite friends and earn free months#

  • For every 5 friends who qualify through your invite link, you earn 1 free month of Pro. There’s no limit.
  • A friend qualifies when they are new to Squishers and 18 or older. If they sign up with email, they must also verify it. Then, within 14 days of signing up, they must finish signing up and do something in the app, like adding a squishy. Friends who use the same phone or identity as you, or a throwaway email, don’t count. Some invites are checked by hand, which can take up to 14 more days.
  • If you don’t pay for Pro, your free month starts on its own after you earn it. If you have more than one, they’re used one at a time.
  • If you already pay for Pro, we save your free months for you. They start after your paid Pro ends. To use them sooner, cancel your paid Pro in your App Store or Google Play settings. Your free months begin when the paid time runs out.
  • Free months don’t expire. They have no cash value. You can’t sell, trade, or transfer them.
  • Unused free months are lost if you delete your account.
  • Be honest when you share. Always say you get a reward if friends join (our share messages already do). Only post where it’s allowed. Don’t spam.
  • We may remove invites or rewards gained by cheating, like fake accounts or inviting yourself.
  • We may change or end the invite program. If we do, you keep the free months you already earned.
  • You are responsible for any taxes on rewards.

Some product pages have a View on Amazon button. Amazon is a separate company with its own terms and prices. Squishers doesn’t sell those items. Right now these are plain links. We may add Amazon Associate links in the future. If we do, the app will label them, and this applies: As an Amazon Associate, Squishers earns from qualifying purchases. Buying through these links doesn’t cost you more.

9. Squishers’ stuff#

The Squishers name, logo, mascot, and app design belong to us. Don’t copy or use them without permission. Toy brand names like NeeDoh and Squishmallows belong to their owners. We use them only to name products. Squishers is not connected to, endorsed by, or sponsored by any toy brand or maker.

If you think something on Squishers copies your work, send a notice to our copyright agent:

Copyright Agent, Squishers, [DMCA agent address — pending registration], support@trymastery.app

Your notice must include:

  1. Your signature (typed is OK).
  2. What work you think was copied.
  3. Where it is on Squishers (a link, or the username and screen).
  4. How we can reach you (name, address, phone, and email).
  5. This sentence: “I believe in good faith that this use is not allowed by the owner, its agent, or the law.”
  6. This sentence: “The information in this notice is accurate, and under penalty of perjury, I am the owner or allowed to act for the owner.”

We’ll remove the content and tell the person who posted it. If they think we made a mistake, they can send us a counter-notice as the law allows (17 U.S.C. §512(g)).

We close the accounts of people who break copyright rules again and again.

For trademark problems (like fake brand items), use Report in the app or email us.

11. App Store and Google Play#

If you got Squishers from Apple’s App Store, Apple’s Standard End User License Agreement (apple.com/legal/internet-services/itunes/dev/stdeula) also applies. If it conflicts with these terms about your license to use the app, Apple’s agreement wins. Apple and Google are not part of these terms and aren’t responsible for Squishers or its content. Squishers, not Apple, is responsible for support, for any claims about the app, and for handling any claim that the app breaks someone’s rights. Apple and its subsidiaries can enforce these terms as third-party beneficiaries.

12. Ending your account#

You can delete your account anytime in Settings → Delete account (at the bottom of Settings), or on our website page “Delete your account.” You have 30 days to change your mind. We may pause or close accounts that break these terms, put people at risk, or that we must close by law. Closing your account doesn’t cancel Pro. Cancel it in the store. Unused free months end when your account is deleted.

Some parts of these terms still apply after your account ends: sections 2, 4, 9, 10, 13, 14, 15, 16, and 18.

13. No promises (disclaimer)#

SQUISHERS IS PROVIDED “AS IS” AND “AS AVAILABLE.” We work hard to keep it running and safe. But we can’t promise it will always work, be free of errors, or that other collectors will be honest. To the extent the law allows, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

14. Limits on our responsibility#

Please read this carefully. It limits what you can get from us.

To the extent the law allows:

  • Deals are between collectors. We are not responsible for what other collectors do or don’t do, including trades, payments, meetups, shipping, and lost, damaged, or fake items.
  • You release Squishers from claims about disputes with other collectors. If you live in California, you waive California Civil Code §1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”
  • We are not liable for indirect, incidental, special, or punitive damages, or for lost profits or lost data.
  • Our total liability for all claims is limited to the greater of $50 or what you paid for Squishers Pro in the 12 months before the claim.

Nothing in these terms limits our liability for fraud, gross negligence, willful misconduct, or anything else the law doesn’t let us limit. Some places don’t allow these limits, so they may not apply to you.

15. You protect us (indemnity)#

If someone makes a claim against Squishers because of your content, your deals with other collectors, or because you broke these terms or the law, you agree to pay for our losses and reasonable lawyer fees. This doesn’t cover claims caused by our own fault. We’ll tell you about the claim and may let you help defend it.

16. If we disagree#

  • Talk to us first. Email support@trymastery.app and tell us what’s wrong and what you want. We’ll try to fix it within 30 days. Please give us that time before going to court.
  • Texas law applies to these terms, except where your local law says otherwise.
  • Small claims: you or we can always use small claims court where you live.
  • Other cases go to the state or federal courts in Fort Bend County, Texas, unless your local law lets you sue where you live.
  • There is no arbitration. You keep your right to go to court.

17. Changes to these terms#

We may update these terms. We’ll change the date at the top. If a change is big, we’ll tell you in the app at least 14 days before it starts, and we may ask you to tap “I agree.” If you don’t agree, you can stop using Squishers and delete your account. Changes don’t apply to disagreements that started before the change.

  • If part of these terms can’t be enforced, the rest still applies.
  • If we don’t enforce a rule right away, we can still enforce it later.
  • These terms, the Privacy Policy, and the rules shown in the app are the whole agreement between us.
  • You can’t transfer these terms to anyone. We can transfer them if Squishers is sold or merged.
  • California users: you can reach the Complaint Assistance Unit of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or (800) 952-5210.

19. Contact#

Questions? Email support@trymastery.app.

Mail: Nikolas Machemehl (Squishers), [MAILING ADDRESS]